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1. Support for the actual use of the software is provided by the iClicker company and its representatives. ITS acts as a liaison between UVa and iClicker to coordinate the integration with UVaCollab and to provide hardware support for the rooms. The website is http://support.iclicker.com/.
2. If you are using the provided computer, the base station will be connected to this computer for you.
3. If you are using your laptop, you should plan on bringing your personal base station to class to use and the USB cable provided with your base.  Please do not detach the USB able connected to the room computer as this will impact your fellow instructors adversely. 
4. iClicker provides a comprehensive Instructor Checklist for you at their site.
5. To ask a question, navigate to your Home Directory or other location of the iclicker folder you created to start the program. iClicker runs directly from your Home Directory . No files are stored on the room computer.
6. https://macmillannv.desk.com/?b_id=10282 provides detailed instructions for using the softwareiClicker has detailed instructions available at their website.

For More Information

1. 1. Join the Clickers UVaCollab site: There is an active community of faculty using clickers at UVa. They have a joinable UVaCollab site called Clickers that is maintained by the ITS Classroom Support staff. Click this link to join the site (requires log in to UVaCollab).

   2. Read the Documentation: The instructor's guide provides instructions for preparing for class (changing your settings, registering students, creating questions), using iClicker in the classroom, and how to grade and view results. More user guides can be found at http://support.iclicker.com/.

   3. Attend a Webinar: iClicker provides complementary training webinars. You can register for live sessions or view recorded sessions from their support web page.

   4. Ask your peers. Many faculty use the iClicker software in their classes. Ask around. Help may be very near.

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