How do I get started?
Check out the guides in Start in Audio-Video. To create an account, you can log in with your NetBadge credentials. Before you add media, make sure to create a collection to house it.
Why won't my file upload?
Make sure you're following the guidelines in Media File Formats. You should also make sure to unzip any files you're trying to upload.
I tried to add a member to my collection, but I get a "You have entered an invalid user name." error. What happened?
It's possible you're trying to add someone who has never logged into Audio-Video. Logging in to Audio-Video for the first time, using NetBadge credentials, creates their account. Ask them to sign in, then try again.
I tried to open a resource, but I get a "You are not authorized to access this page." message. What happened?
The collection isn't open to the general public. Try logging in – you may be a member of the collection, and some collections are open to all members of the UVA community. If that doesn't work, you'll need to contact the owner of the resource directly and ask to be made a collection member.
How are people using Audio-Video?
You can explore the "Featured Resources" in the Audio-Video
Where can I find more guides to completing tasks in Audio-Video?
| I want to... | Navigation | Knowledge Base Guide |
|---|---|---|
| Add a video to a collection | Log in to Audio-Video > | |
| Add audio to a collection | Log in to Audio-Video > | |
| Make a new collection | Log in to Audio-Video > | |
| See collections you've made | Log in to AV > | |
| See collections where I'm a member | Log in to AV > | |
| Manage your workflow | Log in to AV > | |
| Search for media | AV Homepage > | |
| See all collections in Audio-Video | AV Homepage > Collections > All Collections |
